Altrio
VP, Product · 2024-2026
Altrio's investment platform was already used by three of the top five institutional investors globally. I led the build of an entirely new broker toolset — microsites, data rooms, deal matching, and email — laying the groundwork for a transformation from a one-sided platform into a two-sided marketplace.
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HappyCo
Director of Product Design · 2022-2024
Alongside leading a design team, I formed and led the ResTech team at HappyCo — a new function focused on resident and technician communications. We shipped single-use maintenance portals, AI-powered maintenance summaries, and a pilot for AI-assisted ticket triage.
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Yuhu
Head of Product & Design · 2020-2022
I joined Yuhu to build the product and design function. We shipped Resident Mobile, reached over 100,000 units, won an industry Best New Product award, and contributed directly to the company's acquisition by HappyCo as an organizational leader and board member.
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Royal Conservatory of Music
The Pixel Shop · 2018-2020
Strategy and UX for a greenfield teacher portal — the foundation of RCM's teacher engagement strategy, covering professional development, community, and facilitation of teacher-student interaction.
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The Arthritis Society
The Pixel Shop · 2017
A full rebrand brought to life online — new identity, design system, and a symptom checker rebuilt from the ground up. The first step in a multi-year transformation for a national health charity.
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Food Banks Canada Ignite
The Pixel Shop · 2017-2018
A social knowledge platform for Food Banks Canada's national network — connecting provincial associations, affiliate food banks, and national staff through shared resources and community.
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Canadian Partnership Against Cancer - Your Cancer Story
The Pixel Shop · 2015
A user-generated video platform letting Canadians share their cancer experiences — peer support, real-world insight, and a content moderation system built for a sensitive subject.
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Immigration, Refugees and Citizenship Canada
OCAD University Strategic Foresight and Innovation · 2016
A graduate consulting engagement to improve the family-class immigration experience. Research, service design, and recommendations adopted at a departmental level — including a 30% drop in repeat calls in eight weeks.
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Right to Play - Portal to Play
The Pixel Shop · 2014
Portal to Play — digitizing a global library of over 650 games and training resources for coaches, trainers, and youth leaders operating in 15 countries worldwide.
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Government of Newfoundland and Labrador - Turn Back the Tide
The Pixel Shop · 2012-2016
The first public climate change awareness campaign in Newfoundland's history — a campaign website, carbon calculator, and interactive house tool that made emissions personal.
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